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Privacy Policy

Last updated: March 31, 2020; Effective May 25, 2018

Your Privacy is Our Priority

Privacy Policy for Event Organizers
Please note, the following privacy policy is applicable to current and prospective customers (hereinafter referred to as “Customer”, “Client” or “Event Organizer”) of Magictap. If you are an attendee of one of our Customer’s events, you are subject to the terms and conditions and any privacy policy of the Event Organizer for the event for which you are registered. Magictap does not use event attendee personal information in any way other than as required to allow the Customer to use the Magictap Platform and Services to facilitate event attendee check-in. We do not share attendee personal information with third parties and our Magictap Platform and Services allow Customers to delete attendee data following their event. Once that data is deleted by you, our Customer, we do not keep it, which means we cannot be retrieved and we cannot be held liable for that deletion, even if it was done in error.

This is the privacy policy (“Privacy Policy”) that governs how we, Magictap solutions pvt ltd. (“Magictap”, “we”, “our” or “us”), use Personal Information  (as defined below) that we collect, receive, process and store about event attendees and our Customers in connection with the use of: (i) the Magictap event management software platform and related services (“Magictap Platform and Services”), (ii) the website / , and any other website that we operate (each, together with its sub-domains, content and services, a “Site”); and (ii) the Magictap web and mobile software application, and any other software application, that we license (each individually, and collectively, the “Software”). The Magictap Services, the Sites, and the Software are individually and collectively referred to herein as the “Services”.

We have implemented this Privacy Policy because privacy is important to us. This Privacy Policy explains our online information practices and the choices our Customers can make about the way personal information is collected and used in connection with the Services.

By browsing, accessing, or using the Services, you agree to the terms of this Privacy Policy and the accompanying Terms of Service. Unless otherwise defined in this Privacy Policy, terms used in this Privacy Policy have the same meanings as in our Terms of Service.

Information We Collect

While using our Services, we may ask you to provide us with certain Personal Information that can be used to contact or identify you. Personal Information may include, but is not limited to, your email address, name, phone number, postal address, and other information. Generally, since you are using our services as part of an event you are organizing, the information you enter should be your business contact information, not your personal contact information. Nevertheless, because we value your privacy, we still treat this data carefully and safeguard it from unintended disclosure or access.

Log Data

We collect information that your browser sends whenever you use our Services (“Log Data”). This Log Data may include information such as your computer’s Internet Protocol (“IP”) address, browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, and other statistics.

In addition, we may use third party services such as Google Analytics that collect, monitor, and analyze this type of information in order to increase the functionality of our Services and to improve your user experience. These third-party service providers have their own privacy policies addressing how they use such information. By accessing and using the Service, you consent to the processing of data about you by these analytics providers in the manner and for the purposes set out in this Privacy Policy. For more information on Google Analytics, including how to opt out from certain data collection, please visit Please be advised that if you opt out of any service, you may not be able to use the full functionality of the Site.

When you access the Services by or through a mobile device, we may collect certain information automatically, including, but not limited to, the type of mobile device you use, your mobile device’s unique device ID, the IP address of your mobile device, your mobile operating system, the type of mobile Internet browser you use, your location information, and other statistics.


Cookies are files with a small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a web site and transferred to your device. We use cookies to collect information in order to improve the delivery of our Services to you.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. The “Help” feature on most browsers provides information on how to accept cookies, disable cookies, or to notify you when receiving a new cookie.

If you do not accept cookies, you may not be able to use some features of our Services and we recommend that you leave them turned on.

How We Use and Share Your Information

You authorize us to use Personal Information, Log Data, and information collected from Cookies for the purpose of providing the Services, identifying and communicating with you, responding to your requests/inquiries, servicing your purchase orders, informing you about our Services and new offerings, and soliciting your feedback and improving our Services.

You also authorize us to use and/or share Information as described below.

Service Providers

We may employ third party companies and individuals to facilitate our Services, to provide the Services on our behalf, to perform services related to the Services and/or to assist us in analyzing how our Services are used. For instance, we use a PCI compliant credit card company for processing credit cards and we host our Services on Amazon Web Services. We work hard to make sure that these parties are at least as careful with your Personal Information as we are.

These third parties have access to your Personal Information only to perform specific tasks on our behalf and are obligated not to disclose or use your information for any other purpose.


We may use your Personal Information to contact you with newsletters, marketing, or promotional materials and other information that may be of interest to you. You may opt out of receiving any, or all, of these communications from us by following the unsubscribe link or instructions provided in any email we send or by contacting us.

We will provide an individual opt-out or opt-in choice before we share your data with third parties other than our agents, or before we use it for a purpose other than which it was originally collected or subsequently authorized.

To limit the use and disclosure of your personal information, please submit a written request to

 Data That Does Not Identify You

In an ongoing effort to better understand our users and our Services, we may analyze information in aggregate form in order to operate, maintain, manage, and improve the Services. This aggregate information does not identify you personally. We may share this aggregate data with our affiliates, agents, and business partners. We may also disclose aggregated user statistics in order to describe our products and services to current and prospective business partners and to other third parties for other lawful purposes.

When you use our Services, we collect statistical information about the usage of a group and/or an event in an anonymized form. This information does not identify you personally. We may share this information with you as well as with our affiliates, agents, Customers, and business partners.

Compliance With Laws

We will disclose your Personal Information where required to do so by law or subpoena or if we believe that such action is necessary to comply with the law and the reasonable requests of law enforcement or to protect the security or integrity of our Services.

Merger, Sale or Bankruptcy

In the event that we are acquired by or merged with a third-party entity, or in the event of bankruptcy or a comparable event, we reserve the right to transfer or assign Personal Information in connection with the foregoing events.


The security of your Personal Information is important to us, and we strive to implement and maintain reasonable, commercially acceptable security procedures and practices appropriate to the nature of the information we store, in order to protect it from unauthorized access, destruction, use, modification, or disclosure.

However, please be aware that no method of transmission over the internet, or method of electronic storage is 100% secure and we are unable to guarantee the absolute security of the Personal Information we may have collected from you. In particular, e-mail sent to or from the Services may not be secure, and you should therefore take special care in deciding what information you send to us via e-mail and not send us any event attendee information by unsecure email.

 International Transfer

Your information, including Personal Information, may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction.

If choose to provide information to us, please note that we may transfer the information, including Personal Information, to another country for processing. Generally, this will be either to the Singapore or to India.

Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

Links to Other Sites

Our Service may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third party’s site. We strongly advise you to review the privacy policy of every site you visit.

We have no control over, and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Children’s Privacy

Our Services are only intended for persons age 18 or older and only person at least 18 years of age have permission to access our Services. Our Services are not directed to anyone under the age of 16 (“Child” or “Children”).

We do not knowingly collect information from individuals under the age of 16. If you are a parent or guardian and you learn that your Child has provided us with Personal Information, please contact us. If we become aware that we have collected Personal Information from a Child without verification of parental consent, we will promptly take steps to remove that information from our servers.

Changes to this Privacy Policy

This Privacy Policy is effective as of the date stated at the top.

By using the Services, you consent to the terms of this Privacy Policy and to our collection, processing and sharing of Personal Information for the purposes set forth herein. If you do not agree to this Privacy Policy, please do not access or otherwise use the Services. We reserve the right, at our discretion, to change this Privacy Policy at any time. Such change will be effective ten (10) days following posting of the revised Privacy Policy on the Services, and your continued use of the Services thereafter means that you accept those changes.


We are committed to protecting your privacy. Protecting your privacy online is an evolving area, and we are constantly evolving our Services to meet these demands. If you have any comments or questions regarding our Privacy Policy, or your Personal Information that we may be storing and using, please contact us at or by mail: B-108 Malviya Nagar Alwar Rajasthan India 301001